calls from the public to 112 are received at the state wide Control Room.The
calls received are then dispatched to the District Co ordination Centers.
Emergency Response Units along with Mobile
Data Terminals to provide emergency support to the people who are in any kind
of urgency. All the DCCs are equipped with modern infrastructural and technical
facilities to ensure that quick and efficient service is provided to the public.
The DCCs deliver the message to the police vehicle nearest to the point of
emergency, the entire activities can be monitored by the State Control Room.
An Officer in the rank of DySP/ACP bears the charge of Office of the state Emergency Response Center. 112 service was inaugurated in Kerala by the honorable Chief Minister of Kerala in 15th August 2019.